In-Home Furniture Repair Technician

Position Overview

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This client-facing role involves visiting clients in their homes within your assigned territory. Providing first-class service through excellent communication skills and building strong relationships is key.

Key Responsibilities

• Live Our Vision, Values and Beliefs every day
• Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
• Maintain a clean, neat, and orderly work area
• Promote a safe working environment
• Provide quality assurance and quality control feedback
• Exhibit flexibility and adaptability to changing job requirements

Required Qualifications

• Sense of teamwork, ownership, urgency, and attention to detail in your work
• Ability to do touch up repairs on wood, leather and fabric; apply coatings and finishes on various surfaces such as metal, stone, marble, and concrete; and knowledge of framing and furniture construction methods
• Outstanding communication & problem-solving skills to provide first-class customer service
• Ability to work in a fast-paced, challenging environment
• Ability to visit clients in your assigned geographic territory; must pass a background check, drug screen, and MVR

Physical Requirements

• Ability to lift and mobilize items from at least 75 lbs.