Entry Level Helpdesk Support Associate

Michigan Professionals Group4 months ago
Grosse Pointe Park, MI, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Grosse Pointe Park area? We are seeking an Entry-Level Computer Support Assistant to join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You will answer users’ questions, train users on basic system and computer functions, address system and user issues, and resolve problems in a timely and professional manner. Join our dynamic IT team if you are a good fit!

Key Responsibilities

  • Answer users’ technical questions regarding computer systems, hardware, and software.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve issues in a timely and professional manner.

Required Skills

Technical Troubleshooting
Computer Support
Helpdesk Assistance
Hardware and Software Support
Customer Service