Operations Data Analyst intern
OKXover 1 year ago
United States
Hybrid
Internship
Beginner Level (< 1 year)
$54,000-$62,000 Annually
Job Description
Key Responsibilities
- Collect, process, and cleanse data from diverse sources, ensuring data quality and consistency.
- Conduct in-depth data analysis to extract valuable business insights and identify trends, patterns, and correlations.
- Collaborate with different GBS functions to understand their data needs and challenges, especially in relation to Customer Service, Risk Operations, and Legal/Compliance Operations.
- Analyze customer interactions and feedback to identify trends and suggest improvements, enhancing the customer service strategy.
- Develop and maintain dashboards, visualizations, and reports to track key business metrics, turning complex findings into actionable business insights for stakeholders.
Required Qualifications
- Currently pursuing a Bachelor/Master degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
- Interest and/or limited experience in data analysis or similar roles.
- Familiarity with data analysis tools and databases such as SQL, Python, Power BI, Quick BI, etc.
- Basic knowledge of data gathering, cleaning, and transforming techniques; capable of analyzing large datasets and writing comprehensive reports.
Required Skills
Data Cleansing
Data Collection
SQL
Team Collaboration
Quick BI
Python
Power BI
Data Visualization
Data Processing
Dashboard Development
Data Analysis
Report Writing