Entry Level Account Manager
NextGen Contracting10 months ago
Buffalo, NY, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you ambitious, customer-focused, and ready to launch a rewarding career in sales and account management? We’re seeking a driven individual to join our team as an Entry Level Account Manager in Buffalo, NY. In this role, you’ll receive structured training, hands-on experience, and ongoing support to build a strong foundation in telecommunications sales and client success.
Job Type: Full-time | Location: Buffalo, NY | Compensation: $4,000.00 - $5,400.00 per month
Key Responsibilities
- Actively engage with customers in person to understand their needs and recommend tailored telecommunications products and services.
- Serve as a trusted resource, guiding prospects through product features, pricing, and service options.
- Handle inquiries and resolve issues professionally to deliver a positive customer experience.
- Build and maintain strong customer relationships that foster loyalty, referrals, and repeat business.
- Support the sales team in achieving and exceeding individual and team revenue goals through effective follow-through and customer engagement.
- Accurately document customer interactions, proposals, and sales activities in the CRM system.
- Stay informed about new products, promotions, and competitor offerings to enhance sales effectiveness.
Required Qualifications
- Authorization to work in the U.S. and be at least 18 years old.
- Previous experience in retail sales, customer service, and telecommunications.
- Strong verbal and interpersonal skills, with the ability to communicate clearly and build rapport.
- A motivated, coachable mindset with a desire to learn, grow, and excel.
- Excellent problem-solving skills and a customer-first attitude.
- Organizational ability and the capacity to manage multiple tasks and priorities.
Required Skills
relationship building
customer service
communication
problem-solving
sales
telecommunications
CRM system documentation