Call Center Sales Representative - Entry Level

Position Overview

At Aucera, work is more than just a job – it’s an opportunity to train for your dream career. As a Call Center Sales Agent, you will deliver a memorable customer experience by using needs-based selling strategies such as listening, probing, and educating to determine customers’ needs and help them select the most appropriate products and services. In this role, you will also develop valuable skills in communication, presentation, problem solving, and more, setting the stage for professional growth in various industries.

Key Responsibilities

• Answer customer requests or inquiries
• Upsell products and/or services to customers
• Identify and resolve customer issues using problem-solving skills
• Build a positive rapport across a variety of personality types
• Maintain a working knowledge of our products, services, and promotions
• Put the customer first and remain polite and professional at all times
• Document all customer information, communications, and sales in a computer system

Required Qualifications

• Goal oriented with a healthy competitive spirit
• Strong attention to detail, dependability, and follow-through
• Working knowledge of Windows-based software
• Flexibility to adapt to changes in a growing organization
• Self-motivated with a positive attitude and a strong work ethic
• Previous sales experience is a plus
• Background and/or drug test may be required

Benefits & Perks

• Competitive compensation– base salary plus incentives
• Set schedule
• Flexible pay with direct deposit options available daily and weekly
• Healthcare coverage and401K
• Paid on-the-job training
• Supportive and motivating staff to help you succeed
• Rapid opportunities for advancement
• Professional and upbeat office setting