Account Executive, Benefits

Position Overview

Providing quality insurance products and services to Central Pennsylvania businesses and individuals (and beyond!), Gunn-Mowery, LLC is looking to add a new Upsider to the team! At Gunn-Mowery, LLC, you are never just a number. Our main goal is to hire and retain employees that make a difference with our customers as well as our insurance agency. We pride ourselves on our customer-first attitude, technical knowledge and integrity; the right candidate will embody all three of these traits. We are committed to developing long-term relationships with our clients as well as our employees. Our goal is to ensure a long-lasting, happy career within Gunn-Mowery, LLC. That is what the Upside is all about!

The Account Executive Benefits is responsible for managing and servicing an assigned book of business by analyzing customers’ individual needs, evaluating options, and offering tailored insurance solutions. The role involves building and sustaining relationships with existing customers and promoting the agency, with a primary focus on Employee Benefits.

Key Responsibilities

• Market, service and promote the agency’s products and services while working strategically to develop and retain customers.
• Service and manage a designated group of customers by analyzing their needs, answering coverage questions, and determining the most suitable product.
• Actively manage accounts prior to renewal to identify concerns, external competition, exposure changes, and additional coverage needs.
• Assist existing policyholders through the renewal process with effective communication and market knowledge, educating them on policy/product features, advantages, and disadvantages, and remarketing accounts as necessary.
• Independently develop and maintain a strong understanding of the marketplace and build robust relationships with company representatives and underwriters; investigate risk placement alternatives when needed.
• Prepare submissions and negotiate pricing, policy conditions, and terms with selected carriers. Review quotations with recommendations for the best options in price, coverage, and risk alternatives. Manage quotes, proposals, and bind coverage within agency authority while keeping the agency management system updated.
• Collaborate with the Sales Executive to provide feedback on customer and market conditions.
• Handle telephone calls and personal visits from customers regarding their risks, coverage requirements, claims, new business, remarkets, and additional lines of coverage.
• Ensure that all renewals and requests for changes, endorsements, audits, etc., are properly implemented and comply with company requirements for every managed account.
• Perform duties independently with little or no supervision, making decisions within general agency constraints and insurance laws.
• Visit carriers, providers, and clients as needed.
• Maintain daily contact with customers and carriers for information exchange, problem-solving, quoting, and negotiations, as well as reviewing coverage options and risk management strategies.
• Utilize thorough technical knowledge of the employee benefits market, including understanding insurance forms and risk alternatives, and demonstrate outstanding verbal and written communication skills.
• Perform other duties as assigned.

Required Qualifications

• Education: Associate’s degree from a two-year college or technical school, or an equivalent combination of education and relevant experience.
• Experience Required: Minimum 2 years of related experience required; significant related experience preferred.
• Possess or be able to obtain a Life & Health insurance producer license.
• Complete continuing education/training as required by applicable statutes and regulations.
• Demonstrate excellent customer service skills and the ability to comply with established agency procedures.
• Exhibit a good working knowledge of computer office software.
• Showcase excellent oral and written communication skills.
• Possess excellent interpersonal and analytical skills.

Benefits & Perks

• Salary: $65,000.00 - $80,000.00 per year
• Job Type: Full-time
• Location: Hybrid remote in York, PA 17408
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance