Junior HR Generalist

Position Overview

As a Junior HR Generalist at Susquehanna, you are part of a team of HR Generalists supporting managers and employees on the North American Technology Team and involved in all phases of the employee life cycle. In this role you will work collaboratively with the business and across HR to achieve optimal outcomes for the company and our employees while promoting a positive work culture and environment. This is an exciting opportunity for a developing HR professional looking to take the next step in their career by supporting client relationships and impacting HR processes, programs, and strategy.

Key Responsibilities

• Recruiting and Onboarding: Assist with the requisition opening process; confirm business approval and enter accurate posting information in the recruiting management system.
• Recruiting and Onboarding: Meet with managers to discuss new hires’ onboarding plans, goals, and expectation setting.
• Recruiting and Onboarding: Work alongside the Onboarding Coordinator to serve as a resource to new hires upon their start at Susquehanna.
• Talent and Performance Management: Provide support and guidance to managers and employees through the internal transfer process by understanding employees’ interests, career goals, and alignment to opportunities.
• Talent and Performance Management: Help managers prepare for annual performance reviews and team overviews; participate in preparation meetings with teams and provide insights where applicable.
• Employee Relations: Serve as a point of contact for employee inquiries and issues and maintain discretion and confidentiality to build trust with employees and managers.
• Offboarding: Conduct exit interviews, draw learnings to influence improvements, update employee records with termination information, alert Payroll to process final pay, and notify relevant departments to disable access.
• Additional Responsibilities: Collaborate with HR and other departments on various company and HR projects; identify opportunities and take action to build or improve processes; and ensure the accuracy of employee records.

Required Qualifications

• Education: Bachelor’s degree in HR, Psychology, Communications or a related field (preferred) or equivalent on-the-job experience.
• Experience: 1-2 years of experience as an HR Generalist or related HR role involving recruiting, onboarding, employee relations, and benefits.
• Confidentiality: Ability to maintain the highest degree of confidentiality and discretion when handling sensitive employee and company information.
• Communication Skills: Strong written and oral communication skills with excellent collaboration and attention to detail.
• Relationship Building: Demonstrated ability to build trust and strong relationships with business partners.
• Critical Thinking: Ability to think critically, stay curious, and remain agile when adapting to change.
• Pragmatic Approach: Skill in making decisions based on practical realities rather than solely theoretical considerations.
• People-Focus: A keen awareness of individual differences to manage conflict and foster connections.
• Results Orientation: A strong focus on achieving desired outcomes through clear communication, prioritization, and proactive delivery.
• Cultural Stewardship: Commitment to modeling organizational culture, values, and behaviors.