Customer Care Technician

Circle K Stores, Inc.9 months ago
Durham, NC, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Summary of Customer Care Technician:

We encourage you to consider becoming a part of our team as a Customer Care Technician. If you are someone who seeks challenges, thrives in a vibrant and upbeat work setting, and looks to expand your career horizons, this position is designed for you.

Benefits of Customer Care Technician:

  • Employees are eligible for comprehensive insurance benefits including medical, vision, and dental coverage, as well as life insurance and short and long-term disability plans
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Partner with lively and inspired coworkers to enhance productivity and creativity
  • Task Variety
  • Paid Comprehensive Training
  • Enroll in a 401K plan where the employer offers a competitive match to increase savings
  • Flexible Spending/Health Savings Accounts enable individuals to budget and save for medical expenses throughout the year
  • Tuition Reimbursement

Responsibilities of Customer Care Technician:

  • Engaging in pleasant interactions with clients upon their arrival is essential
  • Fulfill duties at the register, offer advice on purchases, and assist with the food program operations when required.
  • There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
  • Manifest a reliable and anticipated presence at the designated location.
  • Expect to interact with customers on a daily basis while working with a spirited team to achieve daily goals and tasks around the store.

Qualifications of Customer Care Technician:

  • Retail selling to customers
  • Supplying outstanding customer service means giving unmatched assistance and attention to customers
  • Conversing and engaging in friendly talks
  • Executing tasks rapidly with a touch of amusement
  • Collaborating with a team to complete daily tasks
  • Formulating creative approaches to tackle issues
  • Making quick decisions and giving suggestions
  • Involvement in customer service and retail sectors comprises providing assistance and resolving issues for patrons
  • Working as a sales associate or cashier necessitates assisting customers with their buying needs and processing their payments
  • A high school diploma or a comparable qualification must be obtained
  • Unearthing the ambition to thrive in your career development!
  • Readiness to absorb information and engage in enjoyable activities!

Physical Requirements of Customer Care Technician:

  • Aptitude to be on one's feet and/or traverse on foot for as long as 8 hours
  • Carry and raise weights of up to 30 pounds from the ground to overhead for periods not exceeding 30 minutes
  • From time to time, raise and bear loads of up to 60 pounds by lifting them from the ground to waist height
  • With your arms, exert a pushing or pulling force reaching up to 20 pounds
  • Perform bending movements at the waist with some twisting for a duration of up to 60 minutes per shift
  • Seize, touch, and adjust objects manually.
  • Executing this craftsmanship involves the coordination of hand movements with visual cues and may entail the act of climbing a ladder to store and retrieve materials or to position and remove signage

As an Equal Opportunity Employer, Circle K upholds the mandates of the Americans with Disabilities Act (ADA) and all applicable state and local disability statutes. Individuals with disabilities are potentially eligible for reasonable accommodations under the provisions of the ADA and particular state or local regulations, provided these alterations do not create an unreasonable burden on the Company. Applicants seeking assistance with form completion or participation in the application process are advised to contact the Company's Human Resources Representative.

Required Skills

Retail Sales
Team Collaboration
Time Management
Communication
Problem Solving
Customer Service