(Junior) E-Mail Marketing Manager (f/m/d)

Position Overview

Front Row partners with leading brands to accelerate ecommerce growth through proprietary technology and a 360° approach. Our CRM team is seeking a motivated (Junior) CRM Manager (f/m/d) based in Hamburg to support clients in professionalizing their email marketing activities. In this full-time role, you will help design, execute, and optimize personalized CRM strategies to drive retention and growth.

Key Responsibilities

• Work with our support team to become an E-Mail Marketing Expert in the B2C world.
• Develop and execute personalized email marketing strategies for clients’ products or brands.
• Support in guiding clients to find and implement the ideal tool solutions for their email marketing requirements.
• Assist clients in creating and optimizing email marketing creatives to maximize engagement KPIs and revenue output.
• Introduce clients to automated email marketing by developing, implementing, tracking, and optimizing email series along the customer journey.
• Gradually take over training of clients’ email marketing teams to develop in-house expertise.
• Become an expert on popular email marketing tools such as Mailchimp and Klaviyo.

Required Qualifications

• Passionate about email communication and delivering the right content to the right audience.
• Ideally, you have experience in email marketing and/or CRM or have self-educated in the field.
• Experience with Mailchimp, Klaviyo, or other email marketing tools is beneficial.
• Enjoy developing content that fits audience needs.
• Knowledge in Photoshop and Email HTML/CSS is a plus, though not mandatory.
• Basic analytical skills with the ability to report on engagement KPIs.
• Excellent written and verbal communication skills in both German and English.

Benefits & Perks

• Intensive training to make you an email marketing expert and an excellent consultant.
• High responsibility for your own projects with great development opportunities.
• Opportunity to gain insights from traditional German and international brands as well as online pure players.
• Support for individual career development with tools like the Gallup StrengthsFinder and an unlimited learning budget.
• A positive client relationship and a zero-bullshit attitude that fosters thought leadership.
• A diverse, inclusive, and truly international workplace with more than 30 nationalities.
• Regular company events, afterworks, getaways, and strong internal support.
• Competitive salary and a modern workplace in the center of Hamburg.
• Flexible working hours and the possibility for remote work.
• Yearly sunshine office abroad, bike leasing, attractive pension plan, and HVV-Deutschland Ticket.
• Access to a mental wellbeing platform (OpenUp) and lunch allowance.
• And much more...