REMOTE LIVE CHAT SPECIALIST(ENTRY LEVEL)

Position Overview

Rutjens Construction, a leading construction company, is seeking a highly motivated and customer-oriented Remote Live Chat Specialist (Entry Level). This is a full-time, remote position available from United States, Texas (USA) that offers the opportunity to work from the comfort of your own home. In this role, you will provide exceptional customer service through live chat by assisting clients with inquiries and technical issues to ensure a positive experience.

Key Responsibilities

• Engage with clients via live chat, addressing inquiries and concerns in a timely and professional manner.
• Provide accurate and detailed information about services, products, and company policies.
• Troubleshoot technical issues and offer appropriate solutions.
• Collaborate with team members to resolve complex customer issues.
• Maintain detailed records of client interactions and transactions.
• Continuously enhance customer service skills and industry knowledge.

Required Qualifications

• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical thinking abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Proficient in using live chat software and other computer applications.
• Must have a reliable internet connection and a quiet workspace at home.

Preferred Qualifications

• Previous customer service experience.
• Basic knowledge of construction terminology.

Benefits & Perks

• Opportunity to gain experience in the construction industry.
• Work from the comfort of your own home
• Competitive salary and benefits package
• Ongoing training and development opportunities.
• Supportive and collaborative team environment.