Entry Level Computer Support Assistant

Entry Level Technology Jobs9 months ago
New York, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client is a well-known healthcare company with offices in New York City, seeking an Entry Level Computer Support Assistant to join their team. This role supports the Help Desk Support Specialists by providing technical assistance and support related to computer systems, hardware, and software while ensuring that user issues are resolved in a timely and professional manner.

Key Responsibilities

  • Support the Help Desk Support Specialists in resolving computer system, hardware, and software issues.
  • Answer queries and address system and user issues in a timely and professional manner.
  • Train users on basic system and computer functions.
  • Collaborate with the IT team and interact with computer users across the company.

Required Skills

hardware troubleshooting
user training
software troubleshooting
customer service
system support
technical support
help desk support
troubleshooting