Desktop Support Technician

Ascension Federal Services4 months ago
Fort Pierce, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Desktop Support Technician

Location: Fort Pierce, FL, 34945

We are seeking a skilled Desktop Support Technician to provide technical support to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop Support Technician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users.

Responsibilities:

  • Install, configure, and maintain desktop systems, printers, and peripherals
  • Troubleshoot hardware and software issues
  • Provide technical support to end users
  • Assist with software installations, upgrades, and patches
  • Train end users on new technologies
  • Document technical procedures and solutions

Requirements:

  • 2+ years of experience in desktop support or a related field
  • Strong knowledge of computer hardware and software
  • Excellent troubleshooting skills
  • Good communication and customer service skills
  • Ability to work independently and as part of a team
  • CompTIA A+ certification is a plus

Skills:

Communication Skills, CompTIA A+, Computer Hardware, Computer Software, Customer Support/Service, Desktop Administration, Desktop PC, Help Desk, Identify Issues, Peripheral Hardware, Printers, Software Administration, Software Installation, Software Patches, Software Upgrades, Systems Maintenance, Team Player, Technical Support, Technical Training, Technical Writing, Training/Teaching

About the Company:

Ascension Federal Services

Required Skills

Peripheral Hardware
Desktop PC
Technical Support
Identify Issues
Customer Support/Service
Software Upgrades
Software Administration
Technical Writing
Team Player
Computer Hardware
Technical Training
Desktop Administration
Software Patches
Systems Maintenance
Printers
Software Installation
Computer Software
CompTIA A+
Training/Teaching
Help Desk
Communication Skills