Customer Experience Manager Full-Time
Michaels Stores10 days ago
Allen, TX, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job description
Store - DFW-Allen, TX
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to e
Required Skills
Retail Management
Customer Service
Standard Operating Procedures (SOPs)
Store Recovery Standards
Team Leadership
Omnichannel Experience