Administrative Assistant II

Position Overview

Provide administrative and clerical support to management including the management of personnel records. Work under general supervision of the General Manager while providing personal secretarial services and administrative assistance. Exercise discretion and judgment on occasion and provide courteous, responsive, and accurate information to associates.

Key Responsibilities

• Screen telephone calls and visitors, deciding who can be redirected to subordinate managers or to other offices.
• Provide information to callers, requiring detailed knowledge of the manager’s area of responsibility and general knowledge of company policies, practices, and operations.
• Perform confidential administrative functions where reports could have an effect on cost (typing, proofing, assembling reports or proposals for customers or outside agencies and taking, transcribing, and distributing minutes for important meetings).
• Maintain departmental records and prepare reports.
• Schedule meetings and appointments and arrange travel and hotel accommodations as necessary.
• Open and review all mail directed to management staff. Compose responses to routine inquiries, decide which items can be delegated to subordinate managers, and forward the appropriate items.
• Follow up on all assignments delegated to subordinate managers regarding status and completion.
• Maintain an administrative filing system including confidential items.
• Process weekly payroll records.
• Serve as the central communication point for associates.
• Operate office equipment including fax, copier, printer, and binding machines.
• Perform additional duties as assigned.

Required Qualifications

• Two years related experience
• High School Diploma or Equivalent, preferred