Entry Level- Part Time Office Services Associate
Job Description
Position Overview
IST Management is seeking an Entry Level Part Time Office Services Associate to join our Jacksonville team! The associate will be responsible for assisting with mail and package services on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, and are willing to train. IST Management Services is the fastest-growing, national facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
Hourly Compensation: $16.00-16.00 USD
Schedule: On call position with hours from 8am - 5pm and potential overtime.
The Opportunity:
IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement, and opportunities to advance toward supervisor, assistant manager, and site manager positions.Key Responsibilities
- Prepare and organize all materials required for copy, scanning, and faxing
- Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
- Process, sort, and distribute incoming mail to employees in a corporate setting
- Deliver mail and packages between departments or individuals; handle outgoing packages with proper labeling and arrange pickups from carriers like the post office, UPS, FedEx, etc.
- Demonstrate strong communication, organizational, and customer service skills
- Comfortably move/carry file boxes between 20-50lbs
- Assist with walking courier route coverage
- Follow policies and confidentiality protocols to safeguard data and information
- Fill in for the receptionist during short breaks or lunch periods
Required Qualifications
- 2-3 years of related experience in customer service or office support services
- High school diploma or GED required; authorization to work for any employer in the US
- Knowledge of Microsoft Office suite with keyboarding and Windows PC skills
- Excellent verbal and written communication skills with a professional appearance
- Ability to meet attendance policies and access reliable transportation
- Ability to lift 50lbs
Benefits & Perks
- Professional training
- Skill enhancement
- Opportunities for career advancement to supervisor, assistant manager, and site manager roles