Field Service Technician

Position Overview

We're seeking motivated Service Technicians to join Burroughs, a trusted leader in payment and transaction automation with over 135 years of experience. In this role, you'll support customers by troubleshooting and repairing electronic equipment—including ATMs, teller cash recyclers, self-service kiosks, and more—while delivering outstanding customer service.

Key Responsibilities

• Install, maintain, and repair multi-vendor cash automation and self-service equipment.
• Diagnose and resolve technical issues quickly and effectively.
• Deliver exceptional customer service through clear communication and follow-through.
• Manage tools, parts, and inventory with accuracy and care.

Required Qualifications

• Technical aptitude or a strong interest in learning electro-mechanical repair.
• Excellent customer service skills and a positive, solutions-focused attitude.
• Integrity, reliability, and professionalism in every interaction.
• Strong organizational and communication skills; ability to work both independently and as part of a team.
• High School Diploma or GED (Associate's Degree a plus).
• At least 21 years of age with a valid U.S. driver's license and a minimum of 2 years driving history.
• Ability to lift/move up to 75 lbs.
• Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus.

Benefits & Perks

• Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle.
• Competitive Pay & Time Off: Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off.
• Day-One Benefits: Medical, dental, and vision insurance effective your first day.
• Future Growth: 401(k) savings plan and opportunities for career development.