Supply Chain Specialist - II

Position Overview

SUPPLY CHAIN OPERATIONS SPECIALIST II
Are you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting, analysis, and transportation operations? In this role, you will play an essential part in delivering superior supply chain services by managing customer relationships, tracking shipments, processing invoices, and ensuring compliance with company policies.

You will also have the opportunity to grow within one of the top logistics providers in the world. We value your professional and personal growth and offer numerous career opportunities. Please note that candidates must be a US Citizen and be eligible for an active US Department of Defense Secret clearance within thirty (30) days of hire.

Location: In person

Key Responsibilities

• Develop working relationships with internal and external customers; assist with account management by maintaining customer profiles, details, and service needs, while addressing inquiries regarding shipments, billing, status, services, and carriers.
• Interface with airlines, shipping, truck, and related carriers to understand requirements and track shipments or details for operations ranging from standard to complex.
• Manage various documents for accuracy by updating operational/customer data in software systems and identifying potential concerns, then communicating with appropriate groups to resolve issues.
• Utilize databases, logs, and other sources to locate and verify information that is operational in nature.
• Track orders and shipments, assist with tracing as needed, create and process invoices, review for operational accuracy, and collaborate with customers on questions and payments.
• Assist with running and summarizing operational reports, prepare information for quotes, and support compliance with company policies and procedures.

Required Qualifications

• Education: High School graduate or GED.
• Experience Required: Five years of office experience in a logistics/transportation environment.
• Qualifications: Basic to Intermediate proficiency in Microsoft Office, Internet, web-based, and job specific software applications, with the ability to utilize databases and systems to review and verify documentation.
• Requirements: Ability to prepare basic reports, queries, and operational information; track and trace shipments; maintain customer profiles; and communicate effectively in a fast-paced, changing environment.

Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance