Cloud & SQL Support Manager — Player-Coach; Hybrid
Trimble Inc.6 months ago
Marietta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position: Cloud & SQL Support Manager — Player-Coach (Hybrid)
A global technology firm is seeking a Technical Customer Support Manager to lead their Cloud and Systems Support team. This role involves mentoring a team, managing incident response, and driving operational excellence. Candidates should have over 7 years of experience in enterprise technical support, proficiency in Azure and SQL Server, and a strong ability to communicate complex concepts. This position offers a hybrid work model and competitive salary ranging from $91,100 to $125,200.
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Required Skills
Azure
Communication
SQL Server
Incident Management
Technical Customer Support
Team Leadership
Operational Excellence
Cloud Support