Business Applications Analyst Mid-Level

Position Overview

USAA’s mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. As a Business Applications Analyst - Mid-Level, you will leverage your analytical, business, and technical skills to support critical business functions and application/IT platforms. You will independently develop, implement, and maintain application solutions that meet business needs and drive process improvements. You will work in a flexible environment requiring office presence 4 days per week at one of our designated locations. Please note, USAA does not provide visa sponsorship for this role.

Compensation: The salary range for this position is $77,120 - $147,390. Actual salary may vary by location and is determined based on your experience and market data.

Key Responsibilities

• Collaborate in the analysis of application/IT platforms and data systems to define and document detailed business requirements and guide the development of testing requirements for new and modified systems, ensuring they meet contractual obligations and improve operational efficiency.
• Provide intermediate to sophisticated analysis, supporting the planning and implementation of systems, upgrades, and process changes.
• Collaborate in the analysis of application/IT platforms and data systems to define and document detailed business requirements and guide the development of testing requirements for new and modified systems.
• Facilitate the adoption of new or upgraded application functionality by reviewing it with business partners and preparing training materials and procedures for team use.
• Perform and coordinate business and application/IT platform support; analyze discrepancies and system failures.
• Facilitate and perform resolution activities to minimize business impact, advise leadership on business implications, and develop recommendations to mitigate future exposures.
• Maintain a proficient understanding of business processes, supporting applications/IT platforms, and strategic direction.
• Collaborate and exchange information with team members, partners, and internal customers to ensure dependencies, risks, and opportunities are identified and addressed.
• Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

Required Qualifications

• Bachelor's degree or 4 years of related experience (in lieu of a degree) plus the minimum years of experience required.
• 4 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.
• Demonstrated understanding of application/IT platform administration and the software development life cycle, including testing execution.
• Experience in developing and maintaining documentation related to workflow, business requirements, and technical functionality of IT applications.
• Knowledge of risk and controls, with experience identifying gaps, documenting controls, and testing those controls.
• Proficient knowledge of Microsoft Office tools.

Preferred Qualifications

• 2+ years of strong business acumen in financial services or a related industry, with direct experience in a high-volume Core Banking transaction processing production environment.
• 2+ years of hands-on experience with Fidelity (FIS) Systematics Applications (e.g., Advance Loan Systems, IMPACS, Relationship Manager, Savings Time, General Architecture, or Certification Tracking) or equivalent experience with research and production support for other core banking systems.

Benefits & Perks

• Benefits: Enjoy comprehensive medical, dental, and vision plans.
• Access to 401(k), pension, life insurance, parental benefits, and adoption assistance.
• Paid time off program with paid holidays and 16 paid volunteer hours.
• Various wellness programs along with career path planning and continuing education opportunities.