Digital Account Manager

Position Overview

KWSM is a full service digital marketing agency with offices in Orange County, San Diego, and Atlanta. We specialize in digital marketing strategy, website development & SEO, content creation, PR & influencer marketing, and digital advertising. As a Digital Account Manager, you will join a passionate team driving comprehensive, story-first marketing strategies. In this role, you'll lead the execution of client strategies while enjoying a hybrid schedule, career development, and a dynamic work environment.

Key Responsibilities

• Lead the execution of comprehensive digital marketing strategies across channels including paid advertising, branding, email, social media, SEO, and landing page optimization.
• Act as the account team leader, proactively nurturing client relationships while educating clients on our strategic approach.
• Problem-solve and maintain quality control to consistently deliver measurable campaign results.
• Manage multiple client accounts across diverse industries, aligning strategies with business objectives and KPIs.

Required Qualifications

• Minimum of two years’ agency experience in a client-facing role.
• Marketing degree or equivalent work experience.
• Proven experience managing lead generation funnels and digital advertising campaigns.
• Comprehensive knowledge of digital marketing best practices, including landing page optimization, email marketing, social media, and digital ads.
• Advanced understanding of performance metrics (Google Analytics, Google Search Console, email marketing KPIs, and social media analytics).
• Strong relationship building and customer service skills, with excellent written and verbal communication.
• Highly dependable, uncommonly organized, and passionate about digital marketing and team collaboration.

Benefits & Perks

• Hybrid Schedule: 3 days in-office and 2 days remote.
• Every other Friday off (9/80 schedule) for three-day weekends.
• Health Insurance and 401K plans.
• 3 weeks paid vacation and 11 paid holidays per year.
• Numerous opportunities for internal promotion, mentoring, professional development, and leadership training.