Third Party Management Advisor – Global Technology & Operations

Position Overview

The Third-Party Management (TPM) Advisor is responsible for conducting activities associated with governance, vendor and risk management, portfolio administration, and relationship management processes that support The Cigna Group Technology & Operations organization. This role includes oversight of Enterprise Operations suppliers (Print & Distribution) as well as Artificial Intelligence (AI) initiatives, coordinating across these domains to ensure alignment with The Cigna Group’s strategic objectives and operational standards.

Key Responsibilities

• Vendor Management
  • Deliver strategic guidance and governance for assigned supplier relationships.
  • Track and report supplier performance against established criteria on a regular basis.
  • Manage governance actions and resolve issues across the assigned portfolio.
  • Conduct scheduled Enterprise Business Review sessions with internal business partners, matrix partners, and suppliers.
  • Apply analytical skills to assess and enhance supplier management processes and operational workflows.
• Portfolio Management
  • Develop effective relationships with Technology & Operations business stakeholders to understand their portfolios.
  • Navigate complex environments with evolving strategies and priorities.
  • Facilitate discussions between Cigna senior leaders and supplier counterparts.
  • Support overall business requirements, enterprise agreements, service level agreements, and statements of work through strategic planning.
• Program Support
  • Support cross-functional initiatives by coordinating and executing projects in technology, print & distribution, and AI applications.
  • Identify opportunities for process improvement, analyze existing workflows, suggest enhancements, and oversee implementation of best practices for third‐party engagements.

Required Qualifications

• Minimum 4 years of experience in third party management, procurement, operations, or related fields.
• Proven ability to build and maintain relationships with Senior and Executive levels, both internally and externally.
• Experience preparing, modifying, and reviewing legal contracts, including Service Level Agreements, Master Service Agreements, and Statements of Work.
• Demonstrated negotiation and third‐party management skills, with direct negotiation experience preferred.
• Strong presentation, written, and verbal communication skills for interactions with various leadership levels.
• Ability to prioritize tasks and perform effectively in a fast-paced, ambiguous environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, and familiarity with artificial intelligence tools.
• Bachelor’s degree in supply chain management or a related field is strongly preferred.
• For remote work arrangements, a reliable internet connection via cable broadband or fiber optic provider with speeds of at least 10Mbps download/5Mbps upload is required.