Hybrid Customer Support Analyst – Client Success & Ops
SS&C Technologies7 months ago
Mesa, AZ, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job description
A financial services and healthcare technology company is seeking a Customer Support Analyst. This hybrid role involves managing client relationships, providing operational support, analyzing service-level metrics, and contributing to overall service quality. Strong communication and analytical skills are essential, along with proficiency in contact center tools and Microsoft Office. A commitment
Required Skills
client relationship management
service-level metrics analysis
Microsoft Office proficiency
operational support
strong communication skills
analytical skills
contact center tools