Business Development Representative

Ingram Micro2 months ago
Buffalo, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Drive Growth. Build Relationships. Make an Impact.

Ingram Micro is seeking a driven, customer-focused Business Development Representative to help accelerate growth through our industry-leading Xvantage™ platform. In this role, you'll serve as a trusted advisor to channel partners, vendors, and customers, leveraging data-driven insights to identify growth opportunities, increase platform adoption, and drive measurable business outcomes.

As a Business Development Representative, you'll work closely with sales, marketing, vendors, and channel partners to develop new business opportunities, strengthen customer engagement, support solution adoption, and expand revenue through upsell, cross-sell, and pipeline development initiatives.

This is an excellent opportunity for a motivated professional who thrives in a fast-paced technology environment and enjoys combining relationship-building, strategic sales support, and business development to create customer success.

What You'll Do

Drive Platform Adoption & Business Growth

  • Serve as a subject matter expert on Ingram Micro's Xvantage platform and value-added solutions.
  • Analyze platform data and business insights to identify opportunities for growth, increased engagement, and revenue generation.
  • Help reseller partners and vendors maximize platform utilization and business performance.
  • Support initiatives focused on customer acquisition, retention, upgrades, renewals, and cross-selling opportunities.

Business Development & Sales Enablement

  • Partner with internal sales teams to identify customer needs and recommend effective technology solutions.
  • Support pipeline generation and revenue growth initiatives across assigned customers and vendor portfolios.
  • Assist with sales presentations, customer meetings, solution positioning, and proposal development.
  • Develop sales tools, marketing collateral, and educational content that enable successful customer conversations.

Customer & Partner Engagement

  • Build strong relationships with customers, channel partners, and vendors to understand business challenges and goals.
  • Deliver consultative recommendations that align technology solutions with customer objectives.
  • Act as a trusted advisor by providing insights, guidance, and support throughout the customer journey.
  • Conduct outreach campaigns designed to increase engagement, platform adoption, and sales opportunities.

Training & Solution Enablement

  • Educate customers and partners on product offerings, platform capabilities, and best practices.
  • Deliver virtual and in-person training sessions, workshops, and enablement programs.
  • Stay current on industry trends, emerging technologies, competitive offerings, and market opportunities.

Vendor Relationship Management

  • Collaborate closely with strategic vendor partners to understand product updates, promotions, programs, and go-to-market initiatives.
  • Leverage vendor relationships to create value-driven solutions and growth opportunities for customers.
  • Support joint business planning and partner engagement strategies.

What We're Looking For

Required Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • 2+ years of experience in business development, sales, sales support, customer success, account management, technology solutions, or a related field.
  • Strong communication, presentation, and relationship-building skills.
  • Ability to manage multiple priorities in a fast-paced, collaborative environment.
  • Self-motivated with a strong sense of ownership, accountability, and results orientation.

Preferred Qualifications

  • Experience within the technology, IT distribution, SaaS, cloud, cybersecurity, or technology solutions industry.
  • Knowledge of channel sales, partner ecosystems, or vendor management.
  • Experience supporting customer acquisition, revenue growth, account expansion, or solution selling initiatives.
  • Familiarity with CRM systems, sales enablement tools, and data-driven business development strategies.

Key Skills

  • Business Development
  • Sales Enablement
  • Channel Sales
  • Customer Success
  • Account Management
  • Vendor Management
  • Solution Selling
  • Pipeline Development
  • Lead Generation
  • Cross-Selling & Upselling
  • Customer Engagement
  • Strategic Partnerships
  • Technology Solutions
  • Presentation & Training
  • Relationship Management
  • Data Analysis
  • SaaS & Cloud Technologies
  • CRM Systems

Why Join Ingram Micro?

At Ingram Micro, you'll be part of a global technology leader transforming the way businesses grow through digital innovation. You'll have the opportunity to work with industry-leading vendors, cutting-edge technologies, and a collaborative team dedicated to helping customers achieve success through the power of the Xvantage platform.

Join us and help shape the future of technology distribution and customer growth.

Required Skills

Account Management
Strategic Partnerships
Channel Sales
Relationship Management
Lead Generation
Pipeline Development
Business Development
CRM Systems
Technology Solutions
SaaS & Cloud Technologies
Vendor Management
Solution Selling
Customer Engagement
Sales Enablement
Data Analysis
Presentation & Training
Cross-Selling & Upselling
Customer Success