Senior Operations Analyst

Position Overview

We are seeking a dedicated and talented Sr Operations Analyst to join our team. In this role, you will analyze business requirements and develop a logistics plan to balance service and cost, ensuring that customer service is fully supported at the lowest possible cost. As a member of the Operations team, you will collaborate closely with Supply Chain and Warehousing teams and report directly to the Director of Operations. This is a remote position that requires working in EST hours (candidates located on the east coast are preferred).

Location: Remote
Schedule: EST hours

Key Responsibilities

• Support the S&OP (sales & operations planning) process by partnering with various departments to ensure that domestic and international logistics and warehousing requirements are met for efficient product launches, promotions, introductions, and deletions.
• Monitor, create, and publish reports and metrics across multiple departments.
• Partner with 3PL suppliers to develop, negotiate, and ensure the best service at the lowest cost.
• Report and maintain KPI metrics for domestic and international logistics and transportation and establish action plans for continuous improvement.
• Manage inbound trackers and communications with third-party freight forwarders and brokers to ensure timely and efficient product delivery.
• Write or revise standard operating procedures for logistics processes.
• Analyze LTL & FTL spend for inbound and outbound shipments and create reports for executive review.

Required Qualifications

• Education: Bachelor's Degree; Experience Required: 1-5 years, with preference in Supply Chain Management
• Strong analytical and interpersonal skills.
• Ability to develop an end-to-end perspective of the supply chain to identify and address issues, with strong problem-solving capabilities.
• Ability to work at a fast pace in a rapidly changing business environment.
• Proven ability to work cross-functionally and develop effective relationships with stakeholders.
• Exceptional skills in Excel.
• APICS certification is recommended.
• Prior experience or general knowledge of the consumer goods industry, including direct sales, retail, manufacturing, or logistics.
• Experience working with ERP systems.
• Excellent verbal and written communication skills.
• Well organized, detail-oriented, and a proactive self-starter with the ability to multitask.

Benefits & Perks

• Comprehensive health, dental, and vision insurance along with additional ancillary benefits.
• Flexible spending and health savings accounts (FSA/HSA).
• Employer-paid life insurance coverage with optional supplemental life insurance.
• Employer-paid long-term and short-term disability.
• Access to the Employee Assistance Program (EAP).
• Starting with 10 vacation days, 4 fixed personal days, and 5 sick days (or as required by state law).
• Twelve paid holidays and paid parental leave.
• Summer Fridays between Memorial Day and Labor Day.
• Compensation commensurate with industry standards and your qualifications.
• 401(k) with company match.
• Monthly technology allowance and eligibility for an annual discretionary bonus.
• Quarterly sample boxes featuring products from our renowned brands.
• Employee referral program with rewards.