Remote Virtual Medical Welcomer & Check-In Specialist
STERLING MEDICAL, LLC8 days ago
Idaho Falls, ID, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Overview
Sterling Urgent Care is seeking a Virtual Medical Receptionist (Welcomer) to greet patients remotely, manage check-ins across multiple clinic locations, and ensure accurate demographic and insurance data entry using the WelcomeWare kiosk and eClinicalWorks. In a 12-hour shift, you will collect co-pays, verify insurance eligibility, coordinate with on-site teams, and monitor patient flow to minimize wait times, while upholding HIPAA compliance and QA standards.
Required Skills
Patient Check-in Management
HIPAA Compliance
Patient Flow Coordination
Data Entry
eClinicalWorks
WelcomeWare Kiosk Operations
Insurance Verification
Customer Service