Medical Front Office

Position Overview

Medical office seeking an organized individual to manage front desk operations including appointment scheduling, co-payment collection, and patient call responses. This role involves verifying insurance and benefits, managing and reviewing patient records, and performing various administrative tasks across 3 Las Vegas locations. Must be willing to travel as needed. Previous medical office experience and bilingual (Spanish) skills are preferred but not required.

Key Responsibilities

• Greet patients at the front desk as they sign in.
• Answer the main office phone line and direct calls appropriately, taking messages as required.
• Arrange and schedule medical appointments and verify patient eligibility for services.
• Obtain, update, and file medical records as needed.
• Organize and review patient records for completeness, accuracy, and consistency.
• Obtain documentation from healthcare providers, including test results.
• Perform other administrative and clerical duties to support medical care and operations.
• Conduct end-of-day processes and resolve any pending appointments in the system.

Required Qualifications

• Ability to work well under pressure.
• Strong team player and willing to follow direction.
• Comfortable handling a heavy phone load in a fast-paced environment.
• Capable of multi-tasking and managing various responsibilities simultaneously.

Preferred Qualifications

• Previous medical office experience.
• Knowledge of insurance and benefits verification.
• Bilingual (Spanish) is preferred.

Benefits & Perks

• 401(k)
• Dental insurance
• Health insurance
• Paid time off