Operations Manager - Full-time

Position Overview

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, and guided by our Work Hard. Have Fun. philosophy, we are the fastest-growing chicken concept in the United States and are on track to be a Top 10 Restaurant Brand. Join our team as an Operations Manager and help raise the bar!

Compensation: $21.50 - $22.25 per hour + $1 per hour Late Night Incentive (starting at 10pm), with 5+ hours of weekly overtime (45 hours per week) and a monthly bonus (after training) of about $1,900.

Key Responsibilities

• Execute restaurant operations functions and serve as manager on duty by opening and closing the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards, and execute shift management in alignment with operational and safety protocols.
• Deploy crewmembers during shifts and provide exemplary customer service.
• Utilize required tools, forms, and logs to support shift execution, document results, and take corrective actions when needed.
• Authorize employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides).
• Ensure the restaurant’s cleanliness and facility upkeep.
• Perform other duties as assigned.

Required Qualifications

• Detail-oriented and organized with the ability to manage multiple, constantly changing priorities.
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills.
• Ability to work effectively both independently and collaboratively.
• Strong problem-solving skills – able to recognize, analyze, set goals, create plans and convert them into action.
• Proficiency with technology systems including Microsoft Office (Excel, Word, and Outlook) and quick adaptability to new systems.
• Willingness to work a variety of shifts including days, evenings, weekends, and to travel as needed for work-related functions and training.
• Must complete all required Raising Cane’s company training programs.
• A minimum of 3+ years of restaurant or retail management experience.
• Must be 18 years of age or older.

Preferred Qualifications

• New restaurant opening experience.
• High school diploma or equivalent.

Benefits & Perks

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company-provided Life and Disability Insurance
• Hospital Indemnity, Accident and Critical Illness Coverage
• 401(k) With Employer Match (for ages 21 & older)
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition Reimbursement
• Crewmember Assistance Program
• Pet Insurance
• Weekly Pay*
• Competitive Pay + Monthly Bonus
• Paid Time Off & Sick Time
• 8 Paid Holidays a Year**
• Early Closure for Company Events
• Casual Work Attire
• Perkspot Employee Discount Programs

*Raising Cane’s pays weekly, except in some states (e.g., California) where the company pays bi-weekly. **Some locations may vary.