Junior Solutions Engineer

Position Overview

We are an AI-powered SaaS startup looking for a Junior Solutions Engineer to join our dynamic team. In this role, you'll support the design and delivery of technical solutions for customers across the entire go-to-market lifecycle—from pre-sales demonstrations and client onboarding to successful solution deployment. As a technology generalist, you'll gain hands-on experience with Python, SaaS automation, and AI-driven technologies, helping automate processes, optimize workflows, and enhance efficiency across multiple business functions. This fast-paced position requires adaptability to shifting priorities while offering exceptional opportunities for professional growth, skill development, and collaboration within an innovative startup environment.

Key Responsibilities

• Support Go-to-Market (GTM) teams, including Sales, Marketing, and Customer Success, by assisting in technical presentations, product demonstrations, and proof-of-concept projects, highlighting how our AI-powered SaaS platform addresses client challenges.
• Collaborate directly with new clients during onboarding, ensuring smooth implementation, effective platform setup, and tailored integrations.
• Develop, manage, and maintain automation workflows and integrations using Python, as well as platforms such as Zapier, Make.com, HubSpot etc.
• Diagnose and resolve technical issues promptly, clearly communicating solutions to both technical and non-technical stakeholders.
• Work closely with product and Customer Success teams to relay customer feedback, improve user adoption, and enhance overall customer satisfaction.
• Advocate for the customer in internal meetings, ensuring their needs are prioritized in product updates.

Required Qualifications

• A degree in STEM, Finance, or strong analytical fields
• Strong proficiency in Python for scripting, data analysis, and workflow automation.
• A technology-first, problem-solving mindset, with a focus on workflow optimization and efficiency.
• Collaborative and team-oriented, with experience working effectively in cross-functional environments.
• Ideally based in New York City and willing to come to the office at least three times per week in Manhattan.

Preferred Qualifications

• Database tools – SQL or similar (desirable)
• Experience or exposure to data analysis and visualization tools such as Tableau, Power BI, or similar platforms is a plus.
• Experience or willingness to learn Go-to-Market (GTM) automation tools (e.g., HubSpot, AI-driven outreach platforms).
• Demonstrated ability to quickly learn new software, automation platforms, and AI-driven tools.

Benefits & Perks

• A collaborative and inclusive work environment where your contributions make a real impact.
• A team of passionate colleagues who will help you thrive and grow.
• Excellent opportunities for career progression.
• Startup Culture: Agile, fast-paced environment where your contributions are impactful.
• Flexible hybrid work arrangement, combining remote work with three days per week in-office.
• Annual salary $55K - $65K + Health insurance