Tax Associate

H&R Block6 months ago
Holland, MI, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

A Typical Day

Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.

  • Conduct tax interviews with clients face to face and through virtual tools -- video, phone, chat, email
  • Prepare complete and accurate tax returns
  • Generate business growth, increase client retention, and offer additional products and services
  • Provide clients with IRS support
  • Support office priorities through teamwork and collaboration
  • Grow your tax expertise

What you'll bring to the team...

  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
  • Experience working in a fast-paced environment
  • Comfort working with virtual tools -- video, phone and chat
  • Ability to effectively communicate in person, via phone and in writing
  • Must meet all other IRS and applicable state requirements
  • High school diploma / equivalent or higher

It would be even better if you also had...

  • Bachelor's degree in accounting or related field
  • Previous experience in a customer service or retail environment
  • Experience working in a fast-paced, supportive environment
  • Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks

About the Company:

H&R Block

Required Skills

Customer Service
IRS Support
Time Management
Tax Preparation
Client Communication
Team Collaboration