Collections Support Specialist – Loan & Card s

Barclays4 months ago
Henderson, NV, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Collections Support Specialist – Loan & Card Repayments at a multinational banking company in Location: Henderson, NV. The company is seeking a Customer Support Collections Specialist to deliver exceptional service and manage outstanding collections. Candidates should have experience in customer service or collections, strong communication skills, and a sound knowledge of banking processes. The role requires accuracy and responsiveness, aiming to negotiate repayment arrangements with customers effectively. A supportive training program ensures readiness for this dynamic position. Salary: $46,800 to $56,000.

Key Responsibilities

  • Deliver exceptional customer service.
  • Manage outstanding collections efficiently.
  • Negotiate repayment arrangements with customers.
  • Ensure accurate documentation of all transactions.

Required Qualifications

  • Experience in customer service or collections.
  • Strong communication skills.
  • Sound knowledge of banking processes.

Required Skills

Effective Communication
Responsiveness
Customer Service
Attention to Detail
Negotiation
Banking Processes
Collections