Collections Support Specialist – Loan & Card s
Barclays4 months ago
Henderson, NV, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Collections Support Specialist – Loan & Card Repayments at a multinational banking company in Location: Henderson, NV. The company is seeking a Customer Support Collections Specialist to deliver exceptional service and manage outstanding collections. Candidates should have experience in customer service or collections, strong communication skills, and a sound knowledge of banking processes. The role requires accuracy and responsiveness, aiming to negotiate repayment arrangements with customers effectively. A supportive training program ensures readiness for this dynamic position. Salary: $46,800 to $56,000.
Key Responsibilities
- Deliver exceptional customer service.
- Manage outstanding collections efficiently.
- Negotiate repayment arrangements with customers.
- Ensure accurate documentation of all transactions.
Required Qualifications
- Experience in customer service or collections.
- Strong communication skills.
- Sound knowledge of banking processes.
Required Skills
Effective Communication
Responsiveness
Customer Service
Attention to Detail
Negotiation
Banking Processes
Collections