Travel Consultant

Position Overview

Discovering the World – One Member at a Time! At AAA, the Travel Consultant role is not just a job – it’s a passion for travel that bridges history, cultures, and cuisine while delivering legendary service. You will utilize your strong sales drive, organizational skills, and ability to multi-task in a fast-paced environment to guide members through international and domestic travel packages. Join a team that values continuous learning and career growth in a company renowned for its commitment to excellence.

Auto Club Enterprises is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states serving 17 million members. We embrace diversity and foster an environment where every team member can deliver exceptional service. AAA is an Equal Opportunity Employer.

Key Responsibilities

• Sell international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel bookings.
• Share your travel knowledge and expertise from personal experiences or educational study trips.
• Develop long-standing relationships with members to build referral and repeat business.
• Provide tailored recommendations to ensure the trip experience exceeds member expectations.
• Cross sell relevant products such as the AAA Member Rewards Credit Card and identity theft referrals.

Required Qualifications

• A high school diploma is required.
• Must be able to pass a comprehensive criminal background check and thorough urine sample drug screening.
• Availability to work most Saturdays and some evenings to support goal achievement.
• Successful completion of the Travel Consultant Trainee program, which requires some travel for training.
• Driven by sales with excellent written and oral communication skills.
• Computer savvy with proficiency in Microsoft Office and the ability to efficiently navigate multiple systems and web browsers.
• Highly organized and comfortable with managing paperwork.

Preferred Qualifications

• A 2- or 4-year college degree is preferred.
• At least 2 years of successful retail sales, banking experience, or a leisure travel agency background.
• A genuine passion for travel and a commitment to continuous learning.

Benefits & Perks

• Extensive Training: Access to career development through The Auto Club University.
• Regular Recognition: Receive recognition via company programs and incentives including trips, cash, and prizes.
• IATAN Cards: Company-sponsored cards providing exclusive travel consultant discounts.
• Personal Travel Opportunities: Enjoy discounted travel for personal trips.
• Corporate Benefits: Access to insurance products and more.
• Paid Study Trips: Participate in educational trips to promote career development.
• Quarterly Incentives: Earn bonuses for achieving established production tiers.
• Health Coverage: Medical, dental, and vision plans.
• 401(K) and Pension: A saving plan with company match plus pension.
• Tuition Assistance: Financial support for further education.
• PTO for Volunteer Programs: Paid time off for community volunteering.
• Wellness Program: Access to wellness initiatives for a healthier lifestyle.
• Employee Discounts: Discounts on membership, insurance, travel, entertainment, and various services.