Entry Level Representative
Job Description
About TP
We are a customer acquisition and sales support firm that partners with national telecommunications providers (such as AT&T) to support fiber internet and account services through in-person, customer-facing campaigns. We are actively hiring an Entry Level Representative to join our customer-facing team supporting AT&T services. This is a full-time, entry-level W-2 employee position role.
Your Responsibilities
In this role, you will work face-to-face with customers to explain fiber internet products, assist with account questions, and support new service enrollments. This position involves sales and customer service in a fast-paced, team-oriented environment.
Day-to-Day Responsibilities
- Engage directly with customers to explain AT&T Fiber Internet services, pricing, and account options
- Assist customers with new service enrollments, upgrades, and account support
- Answer questions and resolve basic service-related concerns
- Accurately manage customer information and account documentation
- Support goals while maintaining a professional, customer-first approach
- Work closely with team members and on-site leadership to meet daily performance benchmarks
Qualifications of the Entry Level Representative:
We are looking for candidates who:
- Are interested in sales, customer service, and telecommunications
- Have strong communication and interpersonal skills
- Are reliable, professional, and comfortable working with customers in person
- Are coachable and motivated to learn
- Can commit to a full-time, in-person schedule
No prior experience required: training is provided from day one.
Role Overview & Job Details:
- Job Type: Full-time, in person
- Job Location: In person, Buffalo, NY
- Schedule: Full-time availability, 40 hours per week
Pay: $950.00 - $1,350.00 per week
Work Location: In person