Client Service Specialist - Entry Level

ETM Group11 days ago
NY
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

If you're ready to embark on a path that fosters growth, learning, and hands-on experience in client relations, consider the opportunity of becoming an Entry Level Client Service Specialist. In this role, you will engage directly with potential customers at their residences, promoting our client's products or services and driving sales growth. You will be the face of our clients, building relationships and creating a positive brand impression in the local area.

Key Responsibilities

  • Qualify leads by assessing their needs and interest level.
  • Create and deliver compelling sales presentations tailored to specific customer needs and concerns.
  • Explain how the products/services meet customers' needs effectively.
  • Develop a deep understanding of the products/services offered to drive sales initiatives.
  • Submit daily or weekly reports to the sales manager, detailing progress and results.
  • Attend regular training sessions to enhance product knowledge and sales techniques.
  • Provide accurate and persuasive information to alleviate concerns and boost positive responses.
  • Conduct all interactions in a respectful and professional manner, adhering to company ethics and values.

Required Qualifications

  • Strong communication and interpersonal skills.
  • Persuasive and confident demeanor.
  • Resilience and persistence in handling rejection and objections.
  • Basic math skills for pricing and calculations.
  • Ability to work independently and manage time effectively.
  • Physical stamina for walking and standing for extended periods.

Benefits & Perks

  • Competitive Compensation
  • Comprehensive Benefits
  • Supportive team that values your insights and contributions
  • Opportunities for growth and professional development

Required Skills

communication
resilience
basic math
time management
sales presentations
customer engagement
interpersonal skills
lead qualification