Part-Time Bilingual Office Assistant
Exceller Services4 months ago
Dearborn, MI, United States
On-site
Part-time
Junior Level (1-3 years)
Job Description
Part-Time Bilingual Office Assistant (Immigration, Tax & Client Services)
Location: 10601 w Warren ave
Company: Exceller Services
Employment Type: Part-Time
About the Position
Exceller Services is seeking a friendly, dependable, and motivated Bilingual Office Assistant to join our growing team. This position is ideal for someone who enjoys helping people, has strong organizational skills, and is interested in learning about tax preparation, immigration services, and social assistance programs.
No prior experience in these fields is required—we are willing to train the right candidate. Compensation will increase as experience, knowledge, and responsibilities grow.
Responsibilities
- Assist clients with applications for social assistance and public benefit programs.
- Help prepare and organize immigration forms and supporting documentation.
- Translate documents and interpret for clients in English and Arabic (or other applicable language).
- Answer incoming phone calls and schedule appointments.
- Assist clients with tax preparation intake and general office services.
- Organize client files and maintain confidential records.
- Respond professionally to client questions in person, by phone, and via email.
- Perform general administrative and office support duties.
Qualifications
- Fluent in English and Arabic (reading, writing, and speaking required).
- Strong communication and customer service skills.
- Professional, courteous, and compassionate with clients.
- Excellent organizational skills and attention to detail.
- Basic computer skills, including Microsoft Office and email.
- Ability to maintain confidentiality and handle sensitive information.
- Reliable, punctual, and eager to learn.
Preferred Qualifications
- Previous experience in an office, customer service, tax office, immigration services, or administrative role is a plus, but not required.
- Experience translating documents is an asset.
What We Offer
- Flexible part-time schedule.
- Ongoing training and mentorship.
- Opportunity to learn tax preparation, immigration services, bookkeeping, and other professional office services.
- Career growth opportunities within the company.
- Performance-based raises and increased compensation as skills and experience develop.
- Supportive and professional work environment.
If you are bilingual, enjoy helping others, and are looking to build a long-term career while learning valuable professional skills, we’d love to hear from you.
To Apply: Please submit your resume along with a brief introduction describing your language skills and any relevant experience.
Job Type
Part-time
Pay
$14.00 - $16.00 per hour
Benefits
- Flexible schedule
Work Location
In person
Required Skills
Confidentiality management
Strong communication skills
Document translation
Microsoft Office
Customer service
Bilingual (English and Arabic)
Organizational skills
General administrative support