Position Overview

BigCommerce is looking for a Sales Engineer (SE) to take a high impact, high visibility role facilitating the sales growth of the company. The SE works closely with our Account Executives throughout the sales process assisting with product demonstrations, recommending solutions and providing industry and product expertise to our prospects.

Key Responsibilities

• Educate prospects on BigCommerce solution by providing a consultative, best practices approach including analysis and analytics to match prospect's business and technical requirements
• Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements
• Provide pre-sales technical consulting to Sales staff by participating in online demonstrations, conference calls and site visits with our Account Executives
• Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams
• Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs

Required Qualifications

• 2+ years Sales/Solutions Engineering experience in a relevant market
• Strong knowledge of web technologies including HTML, CSS, JavaScript, React, Next.js, and JSON
• A history of working with RESTful APIs and popular API clients, such as Postman
• SaaS sales experience with comprehension of the milestones associated with a software sales cycle
• Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience

Preferred Qualifications

• Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways
• Sales methodology and Solution selling training
• Experienced in solution architecting, project scoping and product demonstration skills

Benefits & Perks

• Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events