Field Service Technician - Full-time / Part-time

Position Overview

Our client, a multibillion-dollar company providing end-to-end managed services, technology, and consulting, is seeking a Field Service Technician for a 2-month contract in Oklahoma City, Oklahoma. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Join their team and help deliver individualized experiences to a diverse range of clients in a collaborative and productive environment.

Key Responsibilities

• Drive to client sites and provide general IT support to multiple customers (e.g., retailers, banks).
• Run break-fix and IMAC calls; support a range of devices including printers, laptops, servers, and networking equipment.
• Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
• Document, maintain, upgrade, or replace hardware and software systems such as desktops, POS devices, and printers.
• Train employees, identify and analyze product failures, and order or replace parts as needed while meeting deadlines and SLAs.

Required Qualifications

• 1-2 years of hands-on hardware repair experience (printers, PCs, POS, etc.), including break-fix work and use of power tools.
• Punctuality and the ability to show up for work every day on time.
• Above-average customer service skills with strong verbal, written, and electronic communication abilities.
• Lexmark certifications and experience, including experience with Lexmark printer break-fix, equipment installations, and familiarity with HP, Dell, and Lenovo products.
• Previous experience in Field Service, Desktop support, POS, or printer break/fix roles.
• Excellent technical troubleshooting skills.
• Reliable transportation with a clean driving record (this is a driving position – reimbursed accordingly) and an active driver's license.
• CompTIA A+ certification or equivalent.

Benefits & Perks

• Medical Insurance – Four medical plans available for you and your family.
• Dental & Orthodontia Benefits.
• Vision Benefits.
• Health Savings Account (HSA) and Health/Dependent Care Flexible Spending Accounts.
• Voluntary Life Insurance, as well as Long-Term and Short-Term Disability Insurance.
• Hospital Indemnity Insurance.
• 401(k) with match options including pre and post-tax contributions.
• Paid Sick Time Leave.
• Legal and Identity Protection Plans.
• Pre-tax Commuter Benefit.
• 529 College Saver Plan.