Clinical Assistant/ CSR

Overview:

Job Duties

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. The Clinical Assistant will perform diagnostic testing under the supervision of the Physician/Extender.

Responsibilities:

Essential Functions

• Assist with patient examination or treatments,
• Perform diagnostic testing such as stress test, ABI’s, and EKG.
• May perform scribe functions by documenting all provider /patient interactions in the medical record under the supervision and responsivity of a license’s clinician.
• Observe and report patients’ signs or symptoms; Participate in Performance Improvement projects; Participates as an active care team member in the coordination of patient care
• Assist with patient Vital signs/medication reconciliation: Provides a standard of excellent as it relates to customer service for patients, staff members, and other customers.
• Assist with test scoring; Assist with report communication; Assist in venipuncture for lab draws
• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• All other duties as assigned

Qualifications:

Experience Requirements

• 2 years Two - Four years Clerical/customer service experience -ideally in a health care related industry preferred
• 1 year One-year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred

Education Requirements

• High School Diploma or GED Equivalent required
• Bachelor degree in medicine, with plans for a career in dental, medicine, advanced medical practice, pharmacy, chiropractor, physical and occupational therapy or other allied health fields. required
• Basic Life Support (BLS) required at time of hire

Skills:

• Chiropractic
• Clinical Assessment
• Customer Support/Service
• Demographics
• Documentation
• Electrocardiogram
• Electronic Medical Records
• Healthcare
• Medical Billing
• Medical Diagnosis
• Medical Office
• Medical Records
• Medical Treatment
• Medications
• Medicine
• Occupational Therapy
• Office Management
• Patient Care
• Performance Management
• Pharmacy
• Phlebotomy
• Physical Therapy
• Physician Credential
• Reconciliation
• Stress Testing
• Team Lead/Manager
• Testing

About the Company:

UF Health