Client Experience Sales Coordinator - Now Hiring

Elite Lawn Careabout 1 year ago
Oklahoma City, Oklahoma, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

The Client Experience Sales Coordinator is a key driver of both revenue growth and client retention at Elite Lawn Care – Oklahoma’s leading lawn and pest control provider. In this hybrid role, you will combine outbound sales with customer service responsibilities to manage high call volumes, handle client communications, upsell services, and resolve concerns. If you're a closer who knows that great service fuels long-term success, this position offers the perfect opportunity to grow your career.

Compensation: Up to $75,000 per year + Uncapped Commission | Full-Time | Oklahoma City, OK.

Key Responsibilities

  • Handle daily high call volumes to both leads and existing clients and upsell services such as pest control, mosquito treatments, soil conditioning, and lawn care bundles.
  • Identify cross-sell opportunities and close deals on the spot while tracking sales activity and performance metrics in the CRM.
  • Proactively engage at-risk clients to prevent cancellations, resolve service concerns, and rebuild trust to turn negative experiences into long-term loyalty.
  • Manage inbound calls, emails, and texts with professionalism, addressing questions, scheduling changes, and escalated concerns with a solutions-first mindset.
  • Support reactivation of former clients and new business development by re-engaging cold leads and booking last-minute services.

Required Qualifications

  • Proven success in sales, upselling, and retention roles.
  • Experience in high call volume, outbound-focused environments.
  • Strong background in customer service, including handling escalations.
  • Proficiency with CRM systems and sales pipeline management.
  • Ability to balance aggressive sales targets with delivering 5-star client care.
  • Key traits: Goal-Oriented, Resilient, Client-Focused, Organized, and a Team Player.

Compensation & Benefits

  • Base Salary: Up to $75,000 annually
  • Commission: Uncapped earning potential
  • Health & Dental Insurance
  • Paid Time Off (PTO)
  • Referral Bonuses
  • Ongoing Sales Training & Professional Development
  • Advancement Opportunities within a fast-growing company
  • On-the-job training and professional development assistance
  • Referral program

Why Work at Elite Lawn Care?

Elite Lawn Care combines a high-performance sales environment with a steadfast commitment to exceptional customer experiences. If you are motivated by results, passionate about building client relationships, and eager to grow your career, we want to hear from you.

How to Apply

Ready to join a company that values ambition, rewards performance, and supports your growth? Apply today and take the next step in your sales career with Elite Lawn Care.

Required Skills

Conflict Resolution
Organizational Skills
Communication
Client Retention
Outbound Sales
Teamwork
Customer Service
CRM Proficiency
High-Volume Calling
Upselling Techniques