Pharmacy Technician, Specialty Mail Order

Pharmacy Technician, Specialty Mail Order

Mail Order & Central Fill Pharmacy

Dallas

August 10, 2026

$38,000 - $52,000 / year

Full Time

Application ends: August 31, 2026

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Job Description

Location: Dallas, TX

We are hiring for a Pharmacy Technician, Specialty Mail Order with a high-volume specialty mail order pharmacy located in the US. This position is a full-time, direct hire opportunity. This opportunity is ideal for a detail-driven pharmacy technician who thrives in a fast-paced, structured environment and wants to grow beyond the retail or acute care setting. Specialty mail order pharmacy offers consistent Monday-through-Friday hours, meaningful patient interaction, and deep exposure to complex drug classes, payer landscapes, and accreditation-driven quality systems, making it one of the most professionally rewarding paths in pharmacy operations. If you have a passion for helping patients navigate the often-complicated world of specialty therapy access and you are ready to build expertise in biologics, limited-distribution drugs, and hub services, this role offers the clinical exposure and career trajectory to get you there.

Responsibilities:

• Process specialty prescription orders via fax, e-prescribing, and portals with accurate data entry and verification.
• Verify insurance eligibility across commercial, Medicare, Medicaid, and carve-out plans prior to order routing.
• Initiate and track prior authorization requests with insurers and providers, escalating denials for appeal.
• Enroll patients in manufacturer assistance programs, copay cards, and grants, maintaining eligibility records.
• Contact patients and caregivers regarding order status, refills, tracking, and therapy adherence, documenting interactions.
• Obtain missing clinical documentation, lab values, REMS enrollment, and refill authorizations from prescribers.
• Prepare and verify specialty orders, reviewing reconstitution, lot numbers, and labeling accuracy.
• Package medications per cold-chain protocols, selecting materials based on temperature stability and transit requirements.
• Coordinate with couriers to schedule deliveries, arrange signatures, and resolve failed delivery attempts.

Qualifications:

• Maintain active CPhT certification (PTCB/NHA) or Texas Pharmacy Technician registration required; national certification preferred
• Demonstrate 2+ years pharmacy technician experience; 1+ year specialty, mail order, hub, or PBM preferred
• Execute prior authorization workflows, benefits investigations, and patient assistance program enrollment across payer types
• Understand specialty drug classes (biologics, injectables, immunomodulators, oncology agents, REMS-restricted); LDD channel knowledge preferred
• Master pharmacy management software (QS/1, PioneerRx, ScriptPro, Rx30); resolve insurance adjudication and rejection issues
• Maintain exceptional accuracy in data entry, order verification, documentation; manage multiple competing priorities in high-volume queue

Schedule:

• Full-time, Monday through Friday
• On-site in Dallas, TX
• Day shift with occasional Saturday coverage

Salary Range:

The salary range for this position is approximately $38,000 – $52,000 annually ($18.27 – $25.00 per hour), based on experience and qualifications.

Interview Process:

Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.

Equal Opportunity Employer:

TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.