Director of UX, Product Experience

Position Overview

As the Director of User Experience Design, you will lead efforts to shape and enhance the experience across Splunk's product portfolio. Reporting to a Senior Director of User Experience within the Product Experience (PX) organization, you will define clear design strategies, mentor a dynamic team, and drive measurable business outcomes as Splunk continues its evolution as part of Cisco.

Key Responsibilities

• Defining and overseeing key product experience objectives
• Allocating resources and assignments across teams and initiatives
• Managing budgets, staffing, and operational considerations
• Reviewing, critiquing, and elevating design quality and outcomes
• Providing hands-on direction, coaching, and mentorship
• Partnering with cross-functional leaders to set product strategy

Required Qualifications

• 15+ years of UX design experience in B2B or B2C across regulated industries
• 10+ years of leading large UX research or product design teams at enterprise-scale organizations
• Experience with class-leading products in data analytics, observability, network security, incident management, or data visualization
• A strong portfolio of research-driven, customer-centered design work delivering measurable outcomes
• Ability to drive organizational change and navigate ambiguity
• Fluency with design tools such as Figma, Adobe Suite, and Miro
• Experience managing global, asynchronous teams with excellent communication and presentation skills
• M.A/M.S./Ph.D. or equivalent experience in User Experience Design, Human Factors, or a related field

Preferred Qualifications

• Proven ability to use objective research and a rigorous design process for measurable outcomes
• Strong communication skills with the capacity to articulate complex concepts at all leadership levels
• Experience in strategic planning, prioritization, and goal setting across functions
• Comfort with leading teams through change, ambiguity, and complex cross-product challenges
• A passion for systems thinking, innovation, and integrating emerging technologies like AI
• Track record of building strong, healthy teams while fostering a collaborative culture

Benefits & Perks

• Compensation: $230,100.00 - $325,300.00 base salary (with variations by location)
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Generous paid time off including holidays, birthday, wellness days, and sick time
• Opportunities for annual bonuses and grants of Cisco restricted stock units