Account Management Professional

Position Overview

Become a part of our caring community and help us put health first. The Account Executive - Group Medicare is responsible for growing membership within existing accounts and directly managing business relationships with client accounts. This role involves a diverse range of work assignments that require interpretation and independent determination of the appropriate courses of action.

The Group Medicare Account Executive serves as the primary contact for an assigned book of business, overseeing all aspects of customer account management. Responsibilities include developing and executing tailored retention strategies, presenting and negotiating renewals, and delivering annual reporting to each customer. The Account Executive also acts as a consultative resource, advising on regulatory and industry changes that impact Medicare Advantage.

Location: Remote, with occasional travel to Humana's offices for training or meetings

Schedule: 40 hours per week

Salary: $52,900 - $71,500 per year

Compensation: Eligible for commission incentive plan based on performance

Key Responsibilities

• Grow membership within existing accounts and manage business relationships with clients.
• Develop and execute tailored retention strategies.
• Present and negotiate renewals with customers.
• Deliver annual reporting to each customer.
• Serve as a consultative resource by advising on regulatory and industry changes affecting Medicare Advantage.

Required Qualifications

• 2+ years of Plan Sponsor/Broker/Consultant facing experience
• 2+ years of Group Medicare experience
• Strong analytical and technical skills
• Ability to think strategically and build meaningful relationships
• Strong presentation and meeting facilitation skills
• Excellent negotiation and conflict resolution skills
• Project management and multi-tasking ability
• Creative problem-solving skills and the ability to think outside of the box
• Strong communication, customer service, and collaboration skills
• Ability to travel as required
• Must have a life and health license for the state of residence or obtain one within 60 days of employment
• Valid state driver's license and proof of personal vehicle liability insurance as part of the Driver Safety Program

Preferred Qualifications

• Bachelor's Degree strongly preferred

Benefits & Perks

• Competitive benefit package including medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off, including holidays, personal days, and volunteer time off
• Short-term and long-term disability coverage, along with life insurance
• Additional resources and equipment support for home or hybrid home/office arrangements