Patient Access Manager

Position Overview

Experience the HCA Healthcare difference at Del Sol Medical Center, where colleagues are trusted and valued. Join our team as a Patient Access Manager and help deliver respectful, compassionate care to every patient. You will assist the Director in daily operations and serve as the liaison between the Shared Service Center and the facility. This position is incentive eligible and offers the opportunity to make a significant impact on patient care.

Key Responsibilities

• Perform patient registration functions when needed to minimize wait times.
• Model AIDET guidelines in all patient interactions and ensure staff adherence to patient experience expectations.
• Ensure quality assurance on registrations across all areas.
• Prepare payroll and complete monthly work schedules to maintain adequate staffing levels.
• Follow-up on patient complaints promptly.
• Collaborate professionally with outside agencies on special projects developed by the corporate office.
• Review the quality of patient registration documents on a daily basis.

Required Qualifications

• Bachelor’s Degree in Business or a related field.
• Minimum three years’ experience in a related area, including at least two years in healthcare management.

Benefits & Perks

• Comprehensive medical coverage including prescription drugs, behavioral health, telemedicine services, and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness with rollover assistance services and preferred banking partnerships.
• Education assistance including tuition support, student loan assistance, certification support, and dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program featuring paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free employee-only coverage for eligible full-time and part-time colleagues.