Certified Pharmacy Technician: On-Site Sinai Hospital Chicago, IL

Position Overview

Welcome to Clearway Health – a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs.

We’re looking for a certified pharmacy technician in the Wausau or Rhindelander, WI area to join our team as a Pharmacy Liaison. In this role, you will serve as the vital bridge between patients and pharmacists while supporting clinical teams with your pharmacy expertise to ensure exceptional care, expand specialty pharmacy services, and ultimately impact patient lives and overall business excellence.

Key Responsibilities

• Responsibilities: Drive patient relationship development and client sales by enrolling and retaining specialty pharmacy services, following up on leads, and achieving enrollment goals.
• Responsibilities: Provide exceptional customer service and medication adherence support through proactive patient retention initiatives, including processing refills and outbound therapy check-ups.
• Responsibilities: Build and maintain strong internal relationships with pharmacy teams and external partnerships with healthcare professionals to ensure smooth patient care transitions.
• Responsibilities: Utilize technical proficiency to navigate the patient Electronic Medical Record (EMR) for specialty pharmacy prior authorizations, timely documentation, and resolving patient care issues.
• Responsibilities: Train and support new hires, manage workload independently in a fast-paced environment, and consistently meet established sales and service goals.

Required Qualifications

• Education: High School diploma or G.E.D. required; higher level education preferred.
• Qualifications: Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state.
• Qualifications: Active and unrestricted National Certification verified by PTCB or ExCPT.
• Experience Required: 2+ years of direct pharmacy experience.
• Qualifications: Excellent verbal and written English communication skills, strong interpersonal abilities, attention to detail, organizational skills, discretion with confidential information, and proficiency in Microsoft Office (Excel, Word, Outlook).

Preferred Qualifications

• Qualifications: Familiarity with specialty medication therapies including transplants, hepatitis C, infectious diseases (including HIV), oncology, and related areas.
• Qualifications: Bilingual or multi-lingual skills beyond English to effectively serve the patient population.
• Qualifications: Knowledge of the prior authorization request process with third-party payors.
• Qualifications: Familiarity with the 340B drug program, ACO hospital models, and systems such as EPIC, Salesforce, or Liberty.

Benefits & Perks

• Benefits: Wide range of benefits, perks, wellness programs, and continuous learning opportunities.
• Compensation: $61,300 - $73,600 per year (actual rate depends on geography, skills, education, experience, and other factors).
• Location: Wausau or Rhindelander, WI.
• Schedule: May require working on company-recognized holidays with eligibility for holiday pay.