Programmer Analyst II

Job Description

The Information Technology Services Division is filling one (1) Programmer Analyst II position in the Corporate Applications section. This position is part of ERP Technical Team and will provide technical support on Absence Management module in Workday system. Duties and responsibilities include, but are not limited to, the following:

• Participate in Workday implementation efforts, configuration, report and integration development, and other related tasks to support Workday ERP system.
• Analyze, design, build, test, and maintain custom reports using Workday reporting functionality.
• Configure, develop, test, and maintain integrations using Workday Studio, RaaS, EIBs, and other tools.
• Provide technical support, problem resolution for system issues related to Absence module.
• Collaborate with functional teams to gather and document functional and technical requirements for enhancements to existing solutions or to address production issues reported by end users.
• Create and maintain comprehensive system documentation, including process workflows, user guides, and training materials.
• Communicates weekly metrics and project progress to the team lead, project manager, and/or key stakeholders.
• Follow and enforce ITS change management best practices and policies.
• Perform other related duties, as required.

Evaluation Criteria

Candidates will be evaluated for the following work-related skills, knowledge, and abilities:

• Substantial knowledge in software development core concepts, database concepts, and best practices.
• Knowledge and experience in various programming languages and web technologies, such as JavaScript, XSLT, XML, SQL, web services, APIs, or Workday-specific tools like Workday Studio and Enterprise Interface Builder (EIB).
• Knowledge in Workday HCM, Absence, Reporting and Integrations modules is a plus.
• Strong analytical and problem-solving skills to identify and resolve complex technical challenges.
• Experience in writing technical documentation and operational procedures.
• Strong interpersonal and communication skills (oral and written) to interact with customers, technical personnel, and project team.
• Ability to work independently, with others, and with little supervision.

Application Process

The evaluation of candidates for this position may be based on a review of training and experience as presented on the resume/application and an interview. Due consideration will be given to attendance records. A performance test may be administered. A background check will be conducted, including review of attendance records or personnel folder.

How to Apply

Please submit your resume and City Application by e-mail to ITSPersonnel@LADWP.com and reference PROGRAMMER ANALYST II - CTO # 26J-4611-132 in the subject of your email when applying.

Please note that the LADWP Retirement Plan has changed. Prior to interviewing or accepting the job offer, we recommend you review the information available on the new Tier 1 and Tier 2 benefits at https://retirement.ladwp.com/at2retire.html.

Transfer

These positions are only available for City employees. Please do not respond if you do not currently work for the City of Los Angeles.