Receptionist

Position Overview

H&R Block is a company that believes in the power of people helping people. We are seeking a Seasonal Client Service Professional/Receptionist to deliver exceptional service by assisting clients, answering phones, and ensuring every client’s needs are met. Join a high performing, connected culture focused on innovation, client experience, and sustainable growth.

Key Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service (in-person, over the phone, or virtually)
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

Required Qualifications

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Proficient in Microsoft Office

Preferred Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

Benefits & Perks

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou to help you build healthy habits
• Neurodiversity and caregiver support available for you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Click here to checkout all available benefits