<section>
        <h2>Position Overview</h2>
        <p>As a Customer Service Rep, you'll support the Acquisitions Manager(s) by taking incoming calls/leads, qualifying them, building rapport, managing the CRM, scheduling appointments for sales staff, handling confidential information, communicating appointment details, and returning calls in a fast, pleasant, and upbeat manner.</p>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Take incoming calls/leads and qualify them</li>
            <li style="margin: 8px 0;">Build rapport during initial and ongoing conversations</li>
            <li style="margin: 8px 0;">Manage the CRM by inputting live leads and attaching them to marketing campaigns and sales reps</li>
            <li style="margin: 8px 0;">Schedule appointments (physical and phone) for sales staff</li>
            <li style="margin: 8px 0;">Handle confidential information with sensitivity and discretion</li>
            <li style="margin: 8px 0;">Communicate appointment details with Acquisition Managers and keep on top of the flow of tasks</li>
            <li style="margin: 8px 0;">Return calls in a fast, pleasant, and upbeat manner</li>
        </ul>
    </section>

    <section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Compensation</h2>
        <p style="line-height: 1.6; max-width: 800px; margin: 0 auto; padding: 20px; color: #333;"><strong>Up to $60K per year</strong></p>
    </section>

FT Customer Service Representative (Work From Home)

Job Description

Position Overview

Key Responsibilities

Compensation

Required Skills