Service & Sales Representative (SAN) - Full-Time & Part-Time

Position Overview

As a CLEAR Sales and Service Representative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. In this sales & service focused role, you will engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members in a fast-paced environment where your energy and communication skills help you consistently exceed sales targets.

Key Responsibilities

• Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service: Create positive and memorable experiences by providing top-tier service and addressing inquiries.
• Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict safety procedures.
• Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets through proactive engagement and effective selling techniques.
• Demonstrate Adaptability: Learn and sell a variety of products and services with the flexibility to pivot based on customer needs and operational priorities.

Required Qualifications

• Must be 18 years of age or older.
• High school diploma or GED equivalent required.
• Open availability with flexibility to work various shifts, including weekends and holidays.
• Ability to stand for up to 8 hours per day.
• Completion of airport badging and government screening process, including a drug test.

Preferred Qualifications

• Sales-Focused: Passion for sales with a results-driven mindset. Prior experience in sales or customer service is a plus, and training will be provided.
• Strong Communicator: Ability to effectively convey the value of CLEAR’s offerings and engage with customers.
• Customer-Centric: Skilled at creating meaningful connections and offering tailored solutions to customers’ travel needs.
• Self-Motivated: Energetic with a positive attitude and a desire to grow and take on additional responsibilities.