Steele Dermatology-Front Desk Receptionist - Alpharetta/Buckhead

Steele Dermatology

Steele Dermatology, an AQUA Dermatology portfolio practice, was established in April 2015 by Dr. Chynna Steele Johnson, MD. Started with 1 location in Alpharetta/Johns Creek. Now has 2 locations with 1 provider, 2 mid-levels, and 3 Estheticians. We are focused on providing great customer service and an upscale medical experience where patients can get all their medical and cosmetic dermatologic care.

Your Responsibilities

Our team needs a Medical Front Desk Receptionist immediately for a Dermatology career. The ideal candidate is upbeat, energetic, intelligent, highly dependable, organized, and able to multitask. Our team members provide support with filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties:

• Greets and directs patients and visitors.
• Answers telephone calls, responds to inquiries, and directs callers to appropriate personnel.
• Schedules new and follow-up appointments and enters appointment dates and times into the practice management system.
• Registers patients by verifying that their records are up to date and accurate. Makes appropriate changes in the practice management system.
• Enters all demographic and insurance information.
• Maintains the neatness and functionality of the front office, lobby, and waiting areas.
• Checks patients out, collects payments, and provides receipts.
• Assist walk-in patients with account inquiries and payments as needed.
• Maintain and mail monthly postcards to patients.
• Balance payment transactions at the end of each shift. Provide the billing office with all required documentation.
• Provide patients with cosmetic product information as requested. Assist patients with cosmetic purchases.

Benefits of Working with TP

We offer competitive salaries and benefits:

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, along with many ancillary options.
• 401 (k) available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts on services

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-Time
• Monday-Friday- 8 am- 4 pm

LOCATION

Location: Alpharetta/Buckead

QUALIFICATIONS

• Education: This position requires a High School Diploma or equivalent.
• Experience: 1 -2 years of medical office experience preferred.
• Communication: Excellent oral communication skills; effective communication.
• Work Style: Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information, and interact and decipher information telephonically and electronically.

About AQUA Dermatology

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians deliver the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our knowledge and expertise!