Work from Home Live Chat Agent (Entry Level / No Experience)

Position Overview

Businesses are actively seeking new live chat agents to respond to customer DMs on their social media accounts. This entirely online role is open to individuals worldwide. You will receive business information and FAQs, and your main task is to log in to the business’s social media account and respond to customer inquiries. Contract Terms: No fixed term & Hourly Rate: $35.

Key Responsibilities

• Monitor and respond to direct messages on social media accounts.
• Utilize provided business information and FAQs to accurately address customer inquiries.
• Log in to the business’s social media account regularly.
• Maintain excellent customer service through timely and effective communication.
• Meet the minimum requirement of 20 hours per week.

Required Qualifications

• Access to a device capable of using social media.
• Ability to work independently and follow instructions meticulously.
• Availability for a minimum of 20 hours per week.
• A reliable internet connection.
• Remote work familiarity (United States applicants preferred).