IT Tech

Position Overview

QUANTA NASHVILLE IS GROWING AND HIRING! Quanta is a Fortune Global 500 Company and a leading solution provider in cloud computing. Centered around computing design as the foundation of our core technology capability, Quanta continues to innovate in the area of data economics and integrate relevant resources to proactively expand market potentials and explore business opportunities. Quanta Nashville (QMN) was established in 2003 in LaVergne, TN, with 20 employees in one building. QMN currently occupies nine (9) facilities in the Antioch/LaVergne area with over 3000 employees...and GROWING! We are currently seeking candidates for the following position!

Responsibilities: Provide technical and administrative support for laptops, printers, associated gear and a variety of application software. Resolve end users connectivity and system issues.

Key Responsibilities

• Provide laptop administration, configuration and repair (including identification and replacement of hardware components) in support of company’s end user base.
• Perform Windows Systems Administration for all workstation platforms.
• Create user Active Directory and Email accounts.
• Add new systems to the network and domain.
• Set file and folder permissions.
• Troubleshoot hardware and software failures and identify problems related to laptops and other network devices.
• Provide first level trouble issue support to users.
• Install and configure user workstations with all associated applications.
• Install software updates and patches.
• Assist users in the operation of standard and non-standard software applications and packages.
• Perform preventative maintenance.
• Document all processes and procedures.
• Assist Systems Administrator with troubleshooting of network and server problems as needed.
• Handle cabling and related projects.
• Install and configure serial and Ethernet cabled printers (predominately Laser jet and Zebra).
• Install and troubleshoot issues with hand held barcode scanners.
• Carry out other such duties as may be assigned.

Required Qualifications

• 2 years working experience in a small to medium business Client/Server environment.
• A+ and Net+ certifications.
• MCP certification strongly desired.
• Other IT related certifications or an associate degree in an information technology discipline are a plus.

Preferred Qualifications

• Familiarity with common switch configurations.
• Expertise with Windows XP and familiarity with Windows Vista and Windows 7 client operating systems.
• Working knowledge of Windows 2003/2008 Server and Microsoft Exchange server.
• Working knowledge of Active Directory and familiarity with Microsoft SQL.
• Understanding of TCP/IP, DHCP, DNS, routing, and wireless connectivity.
• Knowledge of standard network protocols including HTML, FTP, SMTP, SNMP, NTP, LDAP, VTP, IMAP, Telnet, and LPD.
• Experience with tipping and punching Ethernet cables.
• Competency with Microsoft Excel, Word, PowerPoint, and Visio.